This Privacy Policy explains how Equanimity Algo AI Technologies (“Equanimity”, “we”, “us”) collects, uses, shares and protects personal data when you use our website, the Equanimity Algo AI platform and EquanimityFX (the “Services”). We act as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and follow the Information Technology Act, 2000 and the rules made under it.
1. Personal data we collect
| Category | Examples | Source |
|---|---|---|
| Account | Name, email address, mobile number, login credentials (passwords are stored only in hashed form by our authentication provider), referral code | You |
| Profile and billing | City, state, GSTIN (optional), subscription status, tax invoices | You, our payment processors |
| Broker connection | Broker client ID, API key and secret, access and session tokens | You, your broker |
| Trading activity | Strategies and settings, risk limits, orders, positions, trade journal, backtests, audit logs | You, your broker, the Services |
| Payments | Transaction and order identifiers, amount and status. We do not receive or store full card, UPI or bank account details. | Razorpay, Apple App Store, Google Play |
| Technical | IP address at registration, device and browser information, error and crash reports, security logs | Your device, the Services |
| Voice input | When you use voice-based strategy creation, your speech is converted to text by your device's speech-recognition service; we receive and process the resulting text | You |
| Communications | Contact-form submissions (name, mobile number, email, message), support emails | You |
2. How we use personal data
- To create and manage your account and authenticate you.
- To provide the Services, including running your strategies and sending orders to your broker on your instructions.
- To apply risk controls, maintain audit trails and meet regulatory and exchange requirements.
- To process payments, issue GST invoices and maintain statutory records.
- To keep the Services secure, detect and prevent fraud and abuse, and diagnose errors.
- To respond to enquiries and provide customer support.
- To send service communications such as security alerts, subscription reminders and changes to our terms.
- To improve the Services using aggregated or de-identified information.
We do not sell your personal data, and we do not use your trading data for advertising.
3. Consent and legal basis
We process personal data on the basis of your consent, given when you create an account, connect a broker or submit a form, and for legitimate uses permitted under Section 7 of the DPDP Act, such as complying with law or a court order. You may withdraw consent at any time by contacting us or deleting your account; this does not affect processing already carried out, and some features may stop working.
4. Who we share data with
We share personal data only as needed to provide the Services, with the following categories of recipients:
| Recipient | Purpose |
|---|---|
| Your broker (Zerodha, Dhan or Angel One) | Authenticating your connection and executing your instructions |
| Supabase | Database, authentication and backend functions |
| Amazon Web Services | Website and application hosting |
| Razorpay | Processing web payments |
| RevenueCat, Apple and Google | Processing in-app subscriptions on mobile |
| Resend | Delivering service and support emails |
| Sentry | Error and crash monitoring |
| Google Fonts | Serving fonts on this website (your browser requests them directly) |
| Government and regulatory authorities | Where required by law, regulation or a lawful order |
Our service providers process data on our instructions and are required to protect it.
5. Storage and cross-border transfers
Some of our service providers may store or process data outside India. Any such transfer is made in accordance with the DPDP Act, including any restrictions notified by the Government of India.
6. Retention
- Account, broker-connection and trading data are kept while your account is active.
- When you delete your account, we erase your personal data, except records we are required by law to retain — such as tax invoices and transaction records under GST law — which are kept only for the period the law requires.
- Contact-form enquiries are kept for as long as needed to respond and to maintain a record of the correspondence.
7. Security
We use reasonable security practices, including encryption in transit (TLS), server-side storage of broker secrets, per-user isolation of data through row-level security, restricted administrative access, and a daily reset of broker sessions. No system is completely secure. If a personal data breach occurs, we will inform the Data Protection Board of India and affected users as required by the DPDP Act.
8. Your rights
Subject to the DPDP Act, you have the right to:
- obtain a summary of the personal data we process about you and the processing activities;
- correct, complete or update your personal data;
- erase your personal data — you can delete your account from Settings → Delete Account in the application;
- withdraw your consent;
- have your grievances redressed; and
- nominate another person to exercise these rights in the event of your death or incapacity.
To exercise these rights, write to support@equanimityalgoai.in from your registered email address. We may need to verify your identity before acting on a request.
9. Children
The Services are intended only for persons aged 18 and above. We do not knowingly collect personal data of children. If you believe a child has provided personal data, please contact us and we will delete it.
10. Cookies and local storage
This website does not use advertising or analytics cookies. It stores your language preference in your browser's local storage. The application stores session tokens securely on your device to keep you signed in.
11. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last changed. We will notify you of material changes through the Services or by email.
12. Contact and grievance officer
For any question, request or grievance about your personal data, contact our Grievance Officer at support@equanimityalgoai.in with the subject “Privacy”, or use the contact form. If your grievance is not resolved, you may approach the Data Protection Board of India once it is available to receive complaints.